Resolving Conflicts
Team Challenge
How does a team handle conflict? What if one member is not working as hard? Successful teams learn to work through conflict. That sounds great, but how does a team resolve conflicts? This exercise helps set the stage for your team to develop a prior agreement - a social contract - to help the team in the future.
Resources
Read The Ten Faces
Process
BASIC LEVEL: Develop a personal statement about what you would like the team to be like, what you are willing to do to help the team, and what you hope the team can accomplish.
GRAB YOUR POINTS!
1. Log into eFolio. Place your work into your team's "Team Building Exercises" folder. Title your entry with [Your Name]-[Challenge title]-[Process Level] (e.g. David Gibson-Title-BASIC) so that we can credit you for your work!
2. Evaluate the Exercise.
GOING BEYOND: Read Examples of Team Conflict and Outcomes. As a team discuss how the teams could have handled the conflict differently. How could they have prevented it from happening? What could they have done to address the problem before someone dropped out? Write a paragraph for each team summarizing your suggestions.
GRAB YOUR POINTS!
1. Log into eFolio. Place your work into your team's "Team Building Exercises" folder. Title your entry with [Your Name]-[Challenge title]-[Process Level] (e.g. David Gibson-Title-GOING BEYOND) so that we can credit you for your work!
2. Evaluate the Exercise
GOING CRAZY: Create a set of operating principles/values with your team. What are the goals of the team—finish the project, win the competition, learn more about science and global warming, meet international students? How much does everyone agree to work? How will the team treat its members? How will the team resolve disputes? How will the team know when it has gone too far or hurt someone's feelings and what will it do then? How will the team "discipline" itself?
GRAB YOUR POINTS!
1. Log into eFolio. Place your work into your team's "Team Building Exercises" folder. Title your entry with [Your Name]-[Challenge title]-[Process Level] (e.g. David Gibson-Title-GOING CRAZY) so that we can credit you for your work!
2. Evaluate the Exercise